Refund policy

Last Updated: June 2026

At Homely Essentials, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

  • Item must be unused and in its original condition.
  • Item must be in the original packaging.
  • Proof of purchase or order confirmation is required.

Items returned without prior approval may not be accepted.

Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Personalized or custom-made products
  • Clearance or final sale items
  • Products showing signs of use or damage caused by the customer

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be processed to the original payment method within 5-10 business days.

Shipping charges are non-refundable unless the return is due to our error or a defective item.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include:

  • Order number
  • Photos of the item
  • Description of the issue

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Contact

Homely Essentials

Phone: 3143156734

Address: 45 Rue Daubenton, Dijon CA 90703, United States